Tunstall
The Heart of Connected Care®
Tunstall Medical Alert:
Peace of mind at the touch of a button.
Member Benefits NYSUT, Working to Benefit You

IMPORTANT NUMBERS REGARDING YOUR SERVICE

Customer Care:
877-903-5111

Customer Sales:
844-996-9788

Customer Billing:
866-502-2622, Option #1

Tunstall
The Heart of Connected Care®
Tunstall Medical Alert:
Peace of mind at the touch of a button.
Member Benefits NYSUT, Working to Benefit You

IMPORTANT NUMBERS REGARDING YOUR SERVICE

Customer Care:
877-903-5111

Customer Sales:
844-996-9788

Customer Billing:
866-502-2622, Option #1

NYSUT Member Benefits

The Tunstall Medical Alert Personal Emergency Response Systems endorsed by the NYSUT Member Benefits Corporation provide peace of mind at the touch of a button. A Personal Emergency Response System will allow you or your loved one to remain independent at home for as long as possible. It can also help prevent hospital stays, enhance caregiver support and promote connection to loved ones.

Tunstall Americas is offering this service at an exceptional cost to NYSUT members. Each member can choose from one of the Personal Emergency Response Systems displayed below.

About Tunstall Americas

Tunstall Americas is a leading supplier of Connected Healthcare products and services, including Connected Care Medical Alert/Personal Emergency Response Systems. Tunstall Americas is the American branch of the global Tunstall Healthcare Group, the world’s leading provider of connected healthcare solutions. With more than 50 years’ experience developing innovative Connected Care solutions, Tunstall Americas provides a world-class service with a local touch.


How It Works

When you need help, press the personal activator.

The two-way voice emergency response system quickly dials the 24-hour Response Center. The Response Center Operator speaks with you over the device to decide on proper action.

The Response Center Operator coordinates the appropriate responder - emergency services, caregiver, family member, or neighbor.


Step 1

Is it time for a Medical Alert System?
Which of these questions applies to you or someone you are caring for?

Live alone or left alone for extended periods by caregivers?

Have at least one chronic illness (heart disease, stroke, diabetes, pulmonary issues, osteoporosis, arthritis)?

Feel nervous to be alone due to a medical concern or feel unsafe in your living environment?

Use mobility assisted devices (walker, cane, crutches, wheelchair)?

Require assistance performing activities of daily living (walking, bathing, toileting, dressing, preparing meals, etc.)?

Physical or sensory impairments (vision, hearing, walking, etc.)?

History of falls or medical emergencies?

Hospitalized within last 12 months?

History of medication management problems?

If you checked 2 or more, it's time for a medical alert system.

Step 2

Choosing the right Medical Alert System

Criteria

  1. Only select UL approved products to ensure safety and reliability.
  2. Does the response center specializes in medical monitoring?
  3. Compare features, service policies, contract commitments, and cancellation clauses.
  4. Is the system is easy to use?
  5. Is the monitoring center available 24/7 for both emergency calls and service issues?
  6. Does the company provide nationwide monitoring service?
  7. What is the average response time?
  8. What kind of training does the monitoring center's staff receive?
  9. Does the monitoring company have a backup monitoring center?
  10. Does the monitoring company manufacture the product?

Tunstall

  1. UL and FCC approved.
  2. Medical only monitoring. 25 years' experience.
  3. No long-term contract. Cancel at any time.
  4. Easy setup, easy to use.
  5. Tunstall's Emergency Response Center is available 24/7 365 days a year for both emergencies and service.
  6. Tunstall provides nationwide monitoring service.
  7. Calls answered in under 30 seconds.
  8. Healthcare trained operators.
  9. Tunstall maintains backup monitoring centers with redundant switches.
  10. Tunstall manufactures its own products.

Products


Tunstall Vi

Personal Emergency Response System

The Tunstall Vi provides 24/7 response in the event of an emergency, through a contemporary device installed in the home. The Tunstall Vi works with a traditional telephone line to connect you to Tunstall’s Emergency Response Center Operators.

Key Features

*Fall detection feature does not detect 100% of falls. If able, users should always press their help button when they need help.


Tunstall CEL

Cellular Personal Emergency Response System

If you do not have traditional telephone service you can be protected with personal emergency response and monitoring services via the cellular network*. Peace of mind is now available to customers who do not have a landline.

Key Features

*The CEL requires a satisfactory GSM cellular network connection to operate as intended. Coverage may change after system activation due to environmental conditions.
**Fall detection feature does not detect 100% of falls. If able, users should always press their help button when they need help.


Mobile-Mate®

Mobile Safety Device

Mobile-Mate® offers you peace of mind at home or on the go 24/7. Mobile-Mate® is a small, discrete device that can be worn around the neck, on a belt, or clipped to a shirt to provide a cellular connection* to Tunstall's Emergency Response Center Operators whenever you need it, wherever you are. Features also include GPS and LBS technology**, and optional Automatic Fall Detection***.

Key Features

*Mobile-Mate® requires a satisfactory GMS cellular network connection to operate as intended. Coverage may not be available in all areas and may change after system activation due to environmental conditions.
**Location accuracy may vary depending on environmental conditions.
***Fall detection feature does not detect 100% of falls. If able, users should always press their help button when they need help.


iVi Intelligent Pendant

with Fall Detection

The iVi Intelligent Pendant with Fall Detection* is an activator that is worn around the neck, on a belt, or on a shirt and replaces the standard activator. The iVi Intelligent Pendant is compatible with the Tunstall Vi and CEL. Pressing the button on the iVi Intelligent Pendant triggers a call to the Emergency Response Center through the base device, and then acts as a relay for two-way communication with the Emergency Response Center Operator. If a fall is detected by the iVi Intelligent Pendant's Fall Detection, a call to the Emergency Response Center is automatically triggered.

Key Features

*Fall detection feature does not detect 100% of falls. If able, users should always press their help button when they need help.


Step 3

Get your Peace of Mind!

Find out more about this service:
We will contact you with more information or to complete your order over the phone within 1 business day.

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FREE Lockbox with each order!
When help is on the way, will they be able to get in your door?

With a FREE Lockbox from Tunstall, keys can be securely stored outside your door for:

Return to NYSUT Member Benefits

Find out more about this service:
We will contact you with more information or to complete your order over the phone within 1 business day.