Enabling Independent Living

Providing unique services in Connected Care and Connected Health

Partner

Current Providers

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Referral Program

Simply refer your private pay clients and we do the rest.

A partner program designed for organizations that would like to recommend the Tunstall Medical Alert services to clients but prefer not to invest in infrastructure.

Your Responsibilities:

  • Promote the products and service to your clients

Our Responsibilities:

  • Enroll clients via telephone
  • Answer clients' questions
  • Schedule appointments to install appropriate products and services as needed
  • 24/7 Emergency Response Center
  • Manage billing
  • Maintain subscriber list
  • Customer service needs
  • Pay referral fees to you quarterly

Rental Program

Own the revenue stream.

A partner program designed for organizations that would like to provide Tunstall Medical Alert services direct to clients and own the revenue stream.

Your Responsibilities:

  • Promote the products and service to your clients
  • Educate your clients
  • Enroll your clients via Tunstall's HIPAA-compliant web form (ProviderLink), telephone, or fax
  • Schedule appointments and install appropriate products and services
  • Manage client billing
  • Maintain appropriate level of rental equipment to support clients

Our Responsibilities:

  • 24/7 Emergency Response Center 
  • Technical support to you for products and services
  • Close communication with you via incident reports and phone
  • Monthly billing services and account reconciliation (optional)

Purchase Program

You have complete control.

A partner program designed for organizations that would like to provide Tunstall Medical Alert services direct to clients, own your equipment, maximize revenue, and truly manage your customer relationship.

Your Responsibilities:

  • Promote the products and service to your clients
  • Educate your clients
  • Enroll your clients via Tunstall's HIPAA-compliant web form (ProviderLink), telephone, or fax
  • Schedule appointments to install appropriate products and services
  • Manage client billing
  • Maintain appropriate level of equipment inventory to support clients
  • Purchase our equipment

Our Responsibilities:

  • 24/7 Emergency Response Center
  • Technical support to you for products and services
  • Standard equipment warranty
  • Close communication with you via incident reports and phone

Value-added services

To grow your telecare program.

 

Professional Marketing Services

  • Support from local account representatives
  • Analyze care programs, review marketing objectives, and provide strategies for growth
  • Inside sales and marketing team drives leads
  • Customizable marketing materials
  • Promotional program support
  • Web support
  • Optional professional marketing services

Installation Services

  • Quick access to installation team for questions and needs
  • Quick outreach to schedule installations
  • Flexible installation scheduling and availability
  • Courteous and professional installation team

Provider Relations

  • A single point of contact for your program
  • Quick access to personal representatives for questions and needs
  • Program specific and general market analytics

ProviderLink

  • Industry leading secure web portal
  • Easy day-to-day management of your program
  • Access data and reports on your telecare/PERS program
  • Portfolio of collateral and promotional materials